Counter Terminal Software
User-friendly web-based Counter application for ticket management at the service counter with the following features:
Features
- View all pending tickets with full details (ticket number, ticket issued date and time, waiting time, customer ID and name, service/Queue, customer priority.
- Call next ticket, Skip the ticket, Mark as served, Call a specific ticket, Hold, recall ticket, and repeat call, transfer, or Change the Queue.
- See the list of tokens served or skipped with full details.
- Responsive web design that helps to use PC/tablet/mobile to manage the tickets. Requires only a browser with an Arabic and English interface.
- Secure counter user authentication. User authentication from application-level credentials or from an active directory.
- Manage priority tickets manually.
